1. Introduction
Asyncat ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
By using our services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information You Provide
- Account information (name, email address)
- Profile information you choose to add
- Content you create within the Asyncat workspace (projects, tasks, documents)
- Communications you send to us
2.2 Information Collected Automatically
- Device information (browser type, operating system)
- Usage data (features used, pages visited, time spent)
- IP address and approximate location
- Cookies and similar tracking technologies
3. How We Use Your Information
We use collected information to:
- Provide, maintain, and improve our services
- Process transactions and manage your account
- Send service-related communications
- Analyze usage patterns to improve user experience
- Ensure security and prevent fraud
- Comply with legal obligations
4. AI & Your Data
We do not use your content to train AI models. Your workspace data (projects, documents, conversations) is processed by AI features solely to provide you with real-time assistance. This data is never used for model training, shared with third parties for AI purposes, or stored beyond what's necessary for service delivery.
5. Data Sharing
We do not sell your personal information. We may share data with:
- Service providers who help us operate our platform (hosting, payment processing)
- Legal authorities when required by law
- Business partners with your explicit consent
6. Data Security
We implement industry-standard security measures including encryption at rest and in transit (AES-256 and TLS 1.3), regular security audits, access controls, and secure infrastructure hosted on SOC 2 compliant providers.
7. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your account and associated data
- Export your data in standard formats
- Opt out of non-essential communications
- Restrict processing of your data
8. Cookies
We use essential cookies for authentication and security, and optional analytics cookies to understand how our site is used. You can manage cookie preferences through your browser settings.
9. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete that information promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at:
- Email: info@asyncat.com
- X: @asyncatHQ